This Learning Activity has been created fro you by Nadia Rattoo at the University of Central Lancashire
This Learning Activity provides an introduction to influencing skills. It will explore the different stages one must follow to influence others.
By the end of this Learning Activity you should be able to:
- Define what is meant by influencing
- Show and understanding of the principles of influencing
- Use the 5 A's of the influencing process
- Identify how nonverbal communication affects verbal communication