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| Title: | Looking after your Customers |
| Author: | Jenny Evans; UCLAN; E-Evolve |
| Description: | A learning activity about customer care and retention and dealing with customer complaints |
| Keywords: | Customer careen; customer retentionen; serviceen; entrepreneurshipen; marketingen; customeren; SCO; customer; skills; techniques; business; complaints; retention; care |
| Persistent Link: | http://open.jorum.ac.uk:80/xmlui/handle/123456789/6853 |
| Date: | 2010-06-10 |
| Licence Note: |
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